FAQ

FAQ:

Q- How much is shipping?
A- We Offer FREE Express Delivery: To USA Only

Q- How long does shipping take?
A- All orders are shipped within 1-3 business days Shipping: U.S. orders will be delivered within 3-7 days

Q- Where is my order?
A- You can track your order here: TRACK MY ORDER using the tracking number sent to

you via email.

Q- What is my tracking number?

A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting admin@shopexclusiveessentials.com

Q - I've lost my tracking number. What can I do?
A: Simply contact us at admin@shopexclusiveessentials.com with your full name and

mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of

placing the order.

We Can Change:

- Your delivery details - Your name
- Your email
- Your phone number

Q- How can I cancel my order?
A- You must contact us within 12 hours.
-Once an order has been shipped, it can not be canceled.

Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to admin@shopexclusiveessentials.com

If we still haven't managed to answer your question please feel free to contact us at admin@shopexclusiveessentials.com and we'll get back to you within 24hrs!